4g93 Privacy Policy - Malaysia User Data Protection

Information We Collect from Users

When you register and use the 4g93 platform, we collect several categories of information to ensure our services run smoothly and securely. The types of information involved are as follows:

Account information: Your full name, email address, phone number, and password as provided during account registration.
Device and browser information: Device type, operating system, IP address, browser type, and screen resolution — collected to ensure the platform runs smoothly on your device.
Local payment information: Transaction details in MYR (RM) including deposit and withdrawal amounts, as well as payment methods used such as DuitNow or bank transfer. We do not store credit or debit card details directly.
Cookies and session data: Technical data collected automatically via cookies and similar tracking technologies as you browse our platform.
Usage data: A record of your activity on the platform, including bets placed, login times, and interactions with platform features.

All information collected is gathered for clearly defined purposes and is not used beyond the scope outlined in this privacy policy.

How We Use Your Information

4g93 uses the information we collect solely for the following purposes:

Verifying identity and protecting user accounts from unauthorised access.
Processing MYR (RM) deposits and withdrawals securely and accurately.
Improving platform performance and features based on aggregated, anonymised usage patterns.
Sending important notifications related to your account, transactions, or changes to our terms of service.
To comply with applicable laws and regulations in Malaysia.
Detecting and preventing fraud, account misuse, or suspicious activity.

We do not use your personal information for third-party marketing purposes without your explicit consent.

Use of Cookies and Tracking Technologies

The 4g93 platform uses cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device when you visit our website.

The types of cookies we use include:

Session cookies: Used to identify your login session and maintain account security during active use.
Preference cookies: Saves your language settings and display preferences so your choices are remembered on your next visit.
Analytics cookies: Collecting anonymised usage data to help us understand how the platform is used and to drive continuous improvements.

You can manage or block cookies through your browser settings. However, restricting certain cookies may affect the functionality of some parts of the 4g93 platform.

Data Storage, Security, and Sharing

The security of user data is a responsibility we take seriously. All information collected by 4g93 is stored on protected servers secured with SSL encryption and the latest technical safeguards. Access to user data is strictly limited to authorised personnel with a legitimate business need.

Regarding the sharing of information with third parties, 4g93 only shares user data in the following circumstances:

With approved payment service providers to securely process transactions in MYR.
When required by law or by a directive from a competent authority in Malaysia.
For the purpose of preventing fraud or illegal activity that could harm other users or the platform.

We do not sell, rent, or trade users' personal information to any third party for commercial purposes.

Your Rights Over Your Personal Data

As a 4g93 platform user, you have the following rights regarding your personal information:

Right of Access

You may request a copy of the personal information we hold about you at any time through our customer support channels.

Right to Rectification

If any information we hold about you is inaccurate or out of date, you have the right to request a correction via your account settings or by contacting our support team.

Right to Erasure

You may request the deletion of your account and personal data, subject to any applicable legal record-keeping requirements.

To exercise any of the above rights, please contact the 4g93 support team through the available channels within the platform.

Policy Updates and How to Contact Us

4g93 reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices or new legal requirements. Any significant changes will be communicated to users via in-platform notifications or to their registered email address.

We encourage users to review this page periodically to stay informed about how we handle their personal data. The effective date of the latest policy is stated at the bottom of this page.

If you have any questions, concerns, or requests regarding your data privacy on the 4g93 platform, our customer support team is ready to help. You may also refer to the FAQ section for answers to common questions about our privacy policy and account security.

Effective date: 2026. For any privacy-related enquiries, email: [email protected]

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